In bid to lighten up
on the interview tricks, I got this wonderful piece from Ian Adams. He made a
good expository on how to make sales skillfully. Read and learn.
I personally never
thought anyone would actually say, “sell me this pen” in a sales interview. I
was wrong. It will happen to you too. And to avoid panic, you should know
exactly what to say back.
I am going to give you
the right sales framework to respond perfectly every time.
On a quick side note, did you know this
sales interview question has been around for millions of years? Its origins date back to the earliest of cavemen. Selling slingshots cave-to-cave. Except back
then, they asked, “sell me this bowl of crushed berries.”
Anyways. The point is,
one day it will happen to you and I want you to be prepared.
Because if you start to describe how
smooth the pen feels and how shiny the pen looks, just
like you saw in the Wolf of Wallstreet…
You probably won’t get
the job.
Why
it matters to sell me this pen
At
first, I didn’t realize why it mattered. It just seemed like a silly question.
But, you’ll see.
When you become good
at answering this question, you actually become one hell of a salesperson.
And that’s why people still ask it in
interviews. It shows your creative approach and how good you are at actually
selling product (not just reading your resume).
There are exactly four
sales skills the interviewer is looking to see when you answer:
1.
how
you gather information
2.
how
you respond to information
3.
how
you deliver information
4.
and
how you ask for something (closing)
Now, since I had a lot
of sales interviews lined up at the beginning of last year. I thought, I better
practice my response just in case.
The “just wing it”
strategy is best for making pancake mix, not for sales interviews.
So let’s go through
exactly what you can say to address each sales skill. Because when you do it
right, you will blow their mind!
Here’s
exactly what you can say
Just
to back up for a second, I had 26 sales interviews in a period of three months.
Someone was bound to ask me.
Ok. The Director of
Sales stood up and said, “it was great meeting you Ian. Let me go grab the CEO
to come in next.” Moments later, the CEO of the 30 person startup walked in the
small conference room.
Shortly after initial
greetings, the CEO wasted no time to start the interview.
I practiced my answer
beforehand. I made sure my answer displayed the four sales skills the CEO
needed to hear.
Now you can read it
for yourself. And then use it for yourself.
At the bottom, you can
see a simple sales framework to memorize that will make this work for you in
any situation.
You can memorize the
script, but more importantly, memorize the sales framework at the end.
Here you go…
CEO: Do me a favor, sell me this pen. (reaches
across to hand me the pen)
Me: (I slowly roll the pen between my index and thumb fingers.) When
was the last time you used a pen?
CEO: This morning.
Me:
Do you remember what kind of pen that was?
CEO: No.
Me:
Do you remember why you were using it to write?
CEO: Yes. Signing a few new customer contracts.
Me:
Well I’d say that’s the best use for a pen (we have a subtle laugh).
Wouldn’t
you say signing those new customer contracts is an important event for the
business? (nods head) Then shouldn’t it
be treated like one. What I mean by that is, here you are signing new customer
contracts, an important and memorable event. All while using a very unmemorable pen.
We
grew up, our entire lives, using cheap BIC pens because they get the job done
for grocery lists and directions. But we never gave it much thought to learn
what’s best for more important events.
This
is the pen for more important events. This is the tool you use to get deals
done. Think of it as a symbol for taking your company to the next level.
Because when you begin using the right tool, you are in a more productive state
of mind, and you begin to sign more new customer contracts.
Actually.
You know what? Just this week I shipped ten new boxes of these pens to Elon Musk’s office.
Unfortunately,
this is my last pen today (reach across to hand pen back
to CEO). So, I suggest you get this one. Try it out. If you’re not
happy with it, I will personally come back next week to pick it up. And it won’t
cost you a dime.
What
do you say?
CEO: (picks jaw up off
floor) Yes.
See how simple that
was. The CEO loved it. Why?
Because all four sales
skills were displayed.
Here’s the simple
sales framework I used to answer “sell me this pen”. Memorize it for yourself.
1.
Find
out how they last used a pen (gather info)
2.
Emphasize
the importance of the activity they last used a pen (respond to info)
3.
Sell
something bigger than a pen, like a state of mind (deliver info)
4.
Ask
for the buy (closing)
Does that make sense?
Yes. Ok, good.
Conclusion
- Remember, it’s not about actually selling a pen. It’s about showing how well you can sell a product.
- And even though there are an infinite number of answers to this interview question, it’s easy to memorize a simple formula.
- Now that you have a formula, next time you need a quick, go-to answer, rememberthe Senator Club formula.
- Take 15 minutes today to practice the script above. I promise you will benefit.
- Plus, would you mind doing me a favor. Share this with ONE person in sales. It could save their career
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